Refund policy
Return and refund policy
Not feeling it? No stress.
You have 14 days from the day your order arrives to start a return. To qualify, your item needs to be unopened, unused and in its original packaging – just like you got it. Keep the receipt or order confirmation handy.
How to return:
Email us at hello@beammode.se with your order number and what you'd like to return. We’ll guide you from there.
Heads up: Returns sent without contacting us first won’t be accepted.
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Return shipping is paid by you
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Refunds are processed within 7 days after we receive and approve your return
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You’ll get your money back via your original payment method
We don’t accept returns on:
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Opened or used products
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Sale items or gift cards
Wrong item? Damaged?
We’ve got you.
If your order isn’t right or something arrived damaged, shoot us an email at hello@beammode.se as soon as you can – we’ll make it right.
Exchanges
Want something else instead?
Just return your item as above, and place a new order for the piece you want. It’s the fastest way to lock it in.
Got questions?
We’re here. Reach out anytime at hello@beammode.se